Staff

🧑‍🏫 Cerego Roles and Permissions

Overview

Cerego supports a set of elevated user roles that define what users can do beyond studying assigned content. These roles fall into two categories:
• Staff Roles — assigned at the organization (partner) level via Admin > Staff
• Instructor Role — assigned at the individual course level via Course Settings

✳️ All users in Cerego are learners by default. This guide covers only roles that provide additional privileges beyond learning.

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Where to Assign Roles
• Staff roles are managed through the Admin > Staff page
• Instructors are added from within a course’s Course Settings panel

🔄 A user can only have one staff role at a time, but any user — including staff — can be assigned as an Instructor on individual courses.

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What Each Role Can Do

🛠 Admin
• Full access to all courses, content, learners, and departments
• Create, edit, publish, archive, or delete any course
• Create and manage all content (study items, sets, series)
• Add and remove learners and assignments across all courses
• Assign or change staff roles for users
• View and export reports across the entire partner and its sub-accounts (departments)

📘 Course Manager
• Create and manage any course
• Add and remove learners and assignments
• Set study goals and schedules
• Publish or archive courses
• View learner progress and analytics
• Cannot assign staff roles, manage user accounts, or edit organization settings

✏️ Content Manager
• Create and edit study items, sets, and series
• Organize content in the shared content library
• Copy or share content between courses
• Cannot assign learners or manage any course settings
• Cannot access learner data or analytics

📊 Analytics Viewer
• View all course dashboards and learner performance
• Filter analytics by course, department, or user
• Export available reports
• Cannot edit content or courses
• Cannot manage learners or staff

👩‍🏫 Instructor (Course-Level Only)
• Assigned on a per-course basis
• Full control over the courses they’re assigned to:
•• Add and manage learners
•• Create new content or copy from shared assignments
•• Edit course descriptions, goals, and schedules
•• Publish, archive, or delete the course
•• View learner progress and course analytics
• Can import from shared assignments, but must make a copy to edit
• Cannot access other courses unless explicitly assigned
• Instructors are visible to learners within the course

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Notes
• Staff roles are scoped to the partner level and provide platform-wide access
• Instructors are scoped to specific courses
• A staff user can also be an instructor if assigned
• Only one staff role can be held at a time — roles like Admin include the permissions of others