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Business Development (Cerego Platform)

Business Development (Cerego Platform)

About Cerego’s Sales & Business Development Team

At Cerego, we’re building a leading technology company and changing the way people learn. We make software and APIs that allow publishers, schools, companies and developers to create personalized learning and training experiences, and help users learn more efficiently.

We have an incredibly impressive suite of clients, from leading publishers (including Cengage, Elsevier, McGraw-Hill) to online course providers (such as edX) to innovative institutions (like ASU) and technology companies (VitalSource Technologies). But our work is just starting.

As an account executive at Cerego, you’ll build relationships with potential clients, helping them see the benefits of Cerego’s platform to solve their training and teaching needs. You’ll negotiate and close 5-figure deals and help grow our ecosystem of happy partners.


Position Overview

The Cerego platform is used as a standalone solution by schools, companies, and online course providers around the world. But the components of the platform are also used by clients who want to supplement their own technology solutions with Cerego’s proven solutions. We think this platform approach is good for the market: it allows more developers to use our personalized learning solution, without having to build it all from scratch. As a member of our business development team, you’ll help identify publishers, technology companies, media companies, and developers working on education products that could benefit from the Cerego platform, and will help structure, negotiate, and close sometimes complex deals to form a successful partnership for both sides.


Responsibilities

  • Identify and prioritize new business opportunities
  • Develop innovative sales strategies to identify and contact key decision makers at sales targets, engage them with the platform, and help them choose Cerego
  • Work alongside Cerego leadership to craft, negotiate, and close partnership deals


Qualifications

  • Prior experience in business development for a high-growth technology company
  • Experience structuring, closing, and managing commercial partnerships (including understanding of financial and legal details)
  • Ability to manage complex projects under changing and ambiguous circumstances
  • Superior interpersonal and communication skills
  • Strong interest in technology and a passion learning and education technology
  • A self-starter mentality and a desire to succeed!


Perks & Benefits

  • Full benefits (e.g. medical, dental, and vision insurance)
  • Top-notch equipment (e.g. Apple laptops and large displays)
  • 401k and commuter benefits
  • Convenient location, 5mins walk to BART and Caltrain
  • Leaving work every night with the satisfaction of knowing you’ve improved people’s lives
Visual Designer

Visual Designer

About Cerego

At Cerego, we’re building a leading technology company and changing the way people learn. We make software that allows publishers, schools, and companies to create personalized learning and training experiences, and help people learn more efficiently.


As an early design hire, you will help shape our brand and design culture. This role will be focused on marketing campaigns for prospects and customer success programs for existing partners.


Position overview

Cerego is looking for a talented marketing visual designer to grow our corporate brand entity; build upon our standards guidelines, icon library, etc. You will work with the broader marketing and design team to design visually impactful and memorable campaigns that include online promotions and landing pages, field events and conference environment design, and other brad communications, This is a great position for someone who enjoys a fast paced, creative environment with variety in their day-to-day work.


Translating ideas into creative solutions that are functional and visually appealing


Your primary responsibilities will include:

  • Creating strategic design solutions for our digital marketing programs, including: website, online campaigns, print collateral, email marketing, visual blog content, and infographics
  • Elevate our brand through environment design and experiential marketing at events such as SXSWedu, ASU GSV, EdTechEU, etc.
  • Supporting our business development efforts with thoughtful, compelling designs for presentations, collateral, user guides, and other materials as needed


What we're looking for:

  • A strong portfolio that demonstrates your experience and ability
  • Someone who thrives in collaborative team environments and take feedback constructively
  • A self-starter who can take an early concept and bring it to life
  • Somone who enjoy talking to customers, and learning from them
  • Comfort using insights and analytics to help improve your designs
  • An interest in product design for mobile and native apps (10-15% of the time)
  • A life-long learner who cares about technology and learning (formal or informal)


Your skills and experience:

  • Design chops in typography, layout, color, and brand systems
  • Fluent in industry tools (e.g. Sketch 3, Adobe Creative Suite, etc.)
  • You have strong communication skills (visual, verbal, and written)
  • Photography, videography, coding, familiarity with data analytics tools, and agency experience are all plusses
  • At least 1+ years of design experience in a professional setting


Perks & Benefits:

  • Full health benefits (e.g. medical, dental, and vision insurance, 401k, and commuter benefits)
  • Top-notch equipment (e.g. Apple laptops and large displays)
  • Convenient location, 5 mins walk from Montgomery BART and ~15 minutes from Caltrain
  • Monthly team outings (e.g. Museum of Modern Art)
Technical Writer (Part-time or Contract)

Technical Writer (Part-time or Contract)

Duration: 3+ Months


About Cerego’s Marketing Team

At Cerego, we’re building a leading technology company and changing the way people learn. We make software and APIs that allow publishers, schools, companies and developers to create personalized learning and training experiences, and help users learn more efficiently.


We have an incredibly impressive suite of clients, from leading publishers (including Cengage, Elsevier, McGraw-Hill) to online course providers (such as edX) to innovative institutions (like ASU) and technology companies (VitalSource Technologies). But our work is just starting.


Cerego is seeking a freelance, project-based technical writer to help us out on a contract basis. In this role you will drive the creation of a documentation methodology and framework and maintain proper methodology for purposes of consistency and efficiency. You will plan, write and maintain system and user support documentation efforts, including online resources, print resources, product ingredient descriptions and product application descriptions.


Position Overview

The Technical Writer will serve as an active team player, working closely with the product team, Marketing Director, and other members of the team. The Technical Writer is accountable for crafting our standard product guides and reference material, maintaining documentation and technical specs for things such as API and LTI integration, and helping to producing training materials and end-user communications as needed.


Responsibilities & Deliverables

  • Work with internal teams to obtain an in-depth understanding of product and documentation requirements
  • Create new product resource guides for end-users
  • Work closely with product and marketing team to update existing content and rough copy
  • Deconstruct technical documentation into digestible content for a wide range of users
  • Review and edit copy for consistency, clarity, and brand
  • Finalize edits within publishing deadlines
  • Contribute to our written style guide and content templates


Qualifications

  • Excellent technical writing skills and ability to peer review technical documents for grammar, content, and style of writing.
  • 3+ years of writing experience or equivalent, preferably in an agency or within technology companies
  • Detail-oriented and eagle-eyed proofreader
  • Experience writing for the web (preferably responsive websites with SEO know how)
  • Familiarity with the Chicago Manual of Style and AP
  • Tech savvy with familiarity and experience writing for software, app, and cloud-tech solutions
  • Ability to collaborate effectively and glean insights from data and research
  • Self-starter with the ability to adhere to deadlines and prioritize effectively

If this excites you, send your resume and portfolio or writing samples to jobs@cerego.com.

B2B Content Creator (Part-time or Contract)

B2B Content Creator (Part-time or Contract)

About Cerego’s Marketing Team

At Cerego, we’re building a leading technology company and changing the way people learn. We make software and APIs that allow publishers, schools, companies and developers to create personalized learning and training experiences, and help users learn more efficiently.


We have an incredibly impressive suite of clients, from leading publishers (including Cengage, Elsevier, McGraw-Hill) to online course providers (such as edX) to innovative institutions (like ASU) and technology companies (VitalSource Technologies). But our work is just starting.


Cerego is looking for freelance, project-based Content Creators to join our team on a contract basis. We’d love it if you could wear many writing hats, including quality assurance editor, content strategist, technical writer, and copywriter – but we’re game for working with writers who have a specific area of expertise.


Position Overview

This person will develop and produce useful and shareable content for inbound marketing, as well as developing original posts for our blog. You’ll be part of a small team creating quality B2B content on deadline, with a marketing-centric mentality.


Responsibilities & Deliverables

  • Write articles, solution briefs, case studies, email, etc. for a variety of marketing initiatives
  • Collaborate with marketing and product team to define, scope, and create gloat-worthy work
  • Adapt writing style to suit different needs and brand guidelines
  • Review and edit writing for grammar and style, ensuring all content is cohesive, audience appropriate, and typo-free
  • Fortify writing with SEO best practices to drive new business growth
  • Craft award-worthy copy for ads, emails, banners, websites, etc.

Qualifications

  • Mastery of English grammar and language necessary to create exceptional written content
  • 3+ years of writing experience or equivalent, preferably in an agency or within technology companies with internal agency responsibilities
  • Comfort with SMB and enterprise software, and understanding of technical and decision-making audiences is a plus
  • Detail-oriented and eagle-eyed proofreader
  • Experience writing for the web (preferably responsive websites / SEO optimization a plus)
  • Excellent communication skills in fast-paced and dynamic work environment, with internal team, partners, and clients
  • Familiarity with the Chicago Manual of Style and AP
  • Knowledge of SEO
  • Ability to work under pressure and with limited direction at peak performance
  • Self-starter with the ability to adhere to deadlines and prioritize effectively


If this excites you, send your resume and portfolio or writing samples to jobs@cerego.com.

Software Developer
Responsibilities
  • Full-stack web development
  • Feature implementation and follow-through
  • Pairing and/or collaborating on software development
  • Ability to take the initiative to redesign or re-architect components as needed

Technical Skills
  • Up to speed on Rails and ActiveRecord
  • SQL and NoSQL database experience
  • Experience with JavaScript, including jQuery, Backbone, AngularJS, or similar
  • Versed in HTML5, CSS3
  • Familiarity with common best-practice software design patterns and principles
  • Experience with distributed version control systems, preferably Git

Other Skills
  • Ability to take initiative and manage upwards
  • Excellent communication skills, including white-boarding
  • Flexibility/adaptability - can adjust to changing priorities and conditions
  • Sense of humor

Desired
  • 2+ years of professional software development experience
  • Passionate about education
  • Familiarity with or openness towards agile project management

Perks & Benefits
  • Full benefits (e.g. medical, dental, and vision insurance)
  • Top-notch equipment (e.g. Apple laptops and large displays)
  • Convenient location, 5mins walk to BART
  • Leaving work every night with the satisfaction of knowing you’ve improved people’s lives
Client Success Manager

About Cerego

At Cerego, we’re building a leading technology company and changing the way people learn. We make software that enables institutions and organizations to create personalized learning and training experiences that help people learn more efficiently. We have a wide range of clients, from leading publishers (including Cengage, Elsevier, McGraw-Hill) to online course providers (such as edX) to innovative academic institutions (like ASU), small and medium businesses, and technology companies (VitalSource Technologies).

The Role

Cerego is looking for an experienced Customer Success Manager to help customers achieve their desired outcomes and to serve as an advocate for the Cerego community at large. As a member of our Solutions team, you will work with Sales, Marketing, and Learning Design to create meaningful interactions for institutions, organizations, and learners who use Cerego to accomplish their learning goals.

This is an entry- to mid-level position, responsible for on-boarding, implementation, and outreach.

A typical day may include the following:

  • Leading a call with the founder of a small company to help create a new-hire training program
  • Emailing with a university professor to provide best practices for motivating learners
  • Running a quality check to find any performance issues with a course that is about to launch
  • Writing and recording a training video to help a faculty member make the best use of our analytics
  • Conducting a training webinar to help a new client create content on our platform
  • Brainstorming with fellow Cerego team members to come up with new ideas for improving the experience of educators and learners on Cerego

Successful candidates will have:

  • A highly customer-focused attitude
  • 2-3 years of experience in customer success, account management, or another customer-facing role
  • A love for problem-solving and helping people
  • Interest and/or experience in adult learning, corporate L&D, or higher education
  • Demonstrated ability to interact with senior management & develop long-term relationships with customers
  • Excellent verbal and written communication skills and fluency in the English language
  • The ability to be a self-starter and to work cross-functionally with other teams
  • Interest in learning design and technology is a huge plus!

Perks and Benefits

  • Full benefits (e.g. medical, dental, and vision insurance)
  • Top-notch equipment (e.g. Apple laptops and large displays)
  • 401k and commuter benefits
  • Convenient location in the financial district of SF (5 min. walk from BART, 15 min from Caltrain)
  • Leaving work every night with the satisfaction of knowing you’ve improved people’s lives